Internal & External Reports
Monthly and quarterly overviews of all findings following from collected user complaints, encountered prediction issues and other channels, plus the progress on mitigating these issues. One for internal use, and one for the public.
How does this contribute to AI conformity?
We understand it’s difficult to keep track of all projects, issues and complaints if all you want as a quick overview of the latest state of your efforts to use AI responsibly within your organization. We subdivide complaints, issues and improvement projects into categories and keep you updated on each of these through insightful overviews and summaries. Of course, you also have the option to dive into the details. Your management team, shareholders and other stakeholders can use this to stay fully up to speed.
Without sharing competitor-sensitive information, your users and the public get a quarterly helicopter view of what kind of complaints have been received, what kind of issues have been encountered while monitoring your systems, and what you’ve done and are doing to mitigate those problems. These external reports publicly demonstrate your commitment towards transparency and AI conformity, and empower users and the public to be reassured about your efforts to minimize unfair and irresponsible use of AI.
How does it work?
Reports are nothing without data, so in order for these reports to bear any value, we need to get structural information about problems and solutions in a standardized format. By far, the most straightforward way is through our other services. The reports are a module on top of those. However, in some cases, we can work around this requirement as well. The most important thing is that we have information about user complaints and all prediction data, in order to produce meaningful reports.
Besides the complaints of users who requested to keep their complaints anonymous, the internal reports we share with specific stakeholders within your organization will cover every piece of data we have. These reports will be monthly, to give your management team time to adapt and prioritize. Simultaneously, we will release quarterly reports on a dedicated page for your organization on our website. You can share and embed these documents within your own environment, but we host them to confirm their validity towards the public.